When our Clinic is Unavailable
If you cannot reach your family physician or the after-hours clinic, the resources below can help you find appropriate care in London, Ontario.
Medical emergency? Call 911.
Call 911 or go to the nearest emergency department for an emergency. Do not wait for a clinic opening or a virtual appointment.
Keep your care connected
For routine care, ongoing concerns and follow-up, please contact your family physician first. For urgent, non-emergency concerns, use the after-hours service whenever possible.
An outside clinic may not have access to your complete medical record. If you receive care elsewhere, let your family physician know so that records and follow-up can be coordinated. Do not delay urgent or emergency care.
London Care Resources
Choose a service suited to your concern. Check the website for current hours and availability before travelling.
St. Joseph's Urgent Care Centre
For urgent concerns that are not life-threatening when timely primary care is unavailable.
268 Grosvenor Street, London
Grosvenor Entrance 2, Zone B, Room B0-504.
Monday-Friday: 8 a.m. – 6 p.m.
Weekends & holidays: 8 a.m. – 4 p.m.
Hours may change and intake may close early when volumes are high.
Urgent Care Ontario
Virtual appointments for Ontario residents with urgent, non-life-threatening concerns when timely care through their own physician is unavailable. Adult and child/youth pathways are available.
Appointment costs are covered with an Ontario health card. Check online for current booking availability.
Health811
Speak with a registered nurse for non-emergency health questions and help finding local health services. Available 24 hours a day, seven days a week.
Call 811 or use Health811 online.
Children's Hospital at LHSC
Emergency care for babies, children and teens up to age 18. Open 24 hours a day, seven days a week.
800 Commissioners Road East, London
Victoria Hospital, beside the Adult Emergency Department, Zone D, Level 1.
University Hospital
For emergencies requiring hospital assessment. For a life-threatening emergency, call 911.
339 Windermere Road, London
University Hospital Emergency Department.
Victoria Hospital
For emergencies requiring hospital assessment. For a life-threatening emergency, call 911.
800 Commissioners Road East, London
Victoria Hospital Adult Emergency Department.
Hours and service availability may change, check websites for updates.